Careers At Integrate
Head of Client Services
Integrate is hiring a senior leader to join our award-winning and growth-oriented agency as our Head of Client Services to drive strategies, develop and grow teams, and play an integral role in achieving our clients’ and company goals. We’re looking for a seasoned professional who unapologetically cares about his/her clients and growth of his/her team, and who has ambitious personal and professional goals.
The Head of Client Services position reports to Integrate’s CEO and is responsible for:
- Directing and leading all account teams in delivering excellence to clients
- Ensuring teams meet and exceed client goals
- Developing strong relationships with clients and leading client retention initiatives
- Managing team of Account Directors: guiding their professional growth, training team on employee and client management, and overseeing staffing assignments
- Participating in internal/external brainstorms, staying abreast of industry trends, and fostering knowledge across all departments
- Working closely with leadership team on overall client and team issues
Ideal candidate has:
- 10+ years of experience in client and account management in marketing, public relations and social media, preferably in agency setting
- Proven history in leadership and growing teams
- Expert-level knowledge in communication trends, client management and negotiation
- High expectations for self, team and company
Interested candidates should email resume and cover letter to email@example.com.