Careers At Integrate

Head of Client Services

Integrate is hiring a senior leader to join our award-winning and growth-oriented agency as our Head of Client Services to drive strategies, develop and grow teams, and play an integral role in achieving our clients’ and company goals. We’re looking for a seasoned professional who unapologetically cares about his/her clients and growth of his/her team, and who has ambitious personal and professional goals.

 

The Head of Client Services position reports to Integrate’s CEO and is responsible for:

  • Directing and leading all account teams in delivering excellence to clients
  • Ensuring teams meet and exceed client goals
  • Developing strong relationships with clients and leading client retention initiatives
  • Managing team of Account Directors: guiding their professional growth, training team on employee and client management, and overseeing staffing assignments
  • Participating in internal/external brainstorms, staying abreast of industry trends, and fostering knowledge across all departments
  • Working closely with leadership team on overall client and team issues

 

Ideal candidate has:

  • 10+ years of experience in client and account management in marketing, public relations and social media, preferably in agency setting
  • Proven history in leadership and growing teams
  • Expert-level knowledge in communication trends, client management and negotiation
  • High expectations for self, team and company

 

Interested candidates should email resume and cover letter to jobs@integrateagency.com.